Membership, Refund & Procedures Policies

  • Membership must be paid in advance of service on the 1st day of each month or per signup date If it’s a 3 month Prepaid.
  • New memberships are initiated on the date of signup. Monthly membership starts on the signup date (That month will get prorated) and will renew (with full price) on the 1st of the following month.
  • Dues are paid by monthly automatic electronic payment (credit card, debit card, or automatic checking account draft), checks made out to CrossFit Kailua, we are a NO Cash Facility.
  • Memberships are automatically renewed with the same terms at the end of the membership period.
  • Memberships seven (7) days past due will be cancelled.
  • Listed prices include State and Local sales taxes which are collected on all memberships.
  • Written notice of seven (7) days prior to billing date must be given to assure cancellation of automatic payments for all membership types.
  • We reserve the right to refuse service to anyone for any reason.
  • We reserve the right to cancel anyone’s membership at any time for any reason. We will refund you the remainder of any paid time period.
  • Month-to-month membership plans can be canceled; however, we must receive written notification seven (7) days prior to your credit card processing date (normally the 1st of each month). It is your responsibility to give us written notice to Info@crossfitkailua.com 7 days in advance. There will be no refund once the payment has been charged to your credit card.
  • We do not give refunds if you do not use your membership, nor can you carry it over to the next month if you missed a class. No exceptions.
  • All class pack purchases are non-refundable. No exceptions.
  • CrossFit Kailua is not an “open gym” format except during official posted OPEN GYM hours. It operates by class or appointment-only training, unless otherwise noted. CrossFit Kailua may alter its location, operating hours, services, type and quantity of equipment, and frequency of its classes, from time to time, at its sole discretion.
  • Fitness training is an evolving science, thus CrossFit Kailua reserves the right to change its routines, classes and equipment to accommodate such evolution.
  • Gym attire is required during workouts. No open toed shoes or sandals are allowed in the training area during class times.
  • CrossFit Kailua assumes no responsibility for lost or stolen articles.
  • Lost and found articles not claimed will be donated to charity.
  • No smoking is allowed in any part of the facility. Food or drink may be taken into workout areas if it is in a non-breakable, enclosed container.
  • Members must be 16 years of age or older (Minor 10-15 years of age must be accompanied by parents).
  • CrossFit Kailua is committed to the health and safety of each of its members and staff. We will not tolerate unreasonable, threatening, obscene, harassing, indecent, or illegal behavior. CrossFit Kailua has the right to judge behavior and respond accordingly. This right includes, but is not limited to, termination of membership of any member engaging in unacceptable behavior.
  • Members shall pay for any damages to CrossFit Kailua property which results from the willful or negligent conduct of member, member’s guest or dependent children. Members are responsible for the conduct and damages of their guest.
  • CrossFit Kailua may close its Facility, in its sole and absolute discretion, for any reason including, but not limited to, seminars, certifications, maintenance, selected holidays and other hours based on government requirements. CrossFit Kailua may delete, change, discontinue, repair, or replace any part or all of the Facility without any effect on this Agreement. If the Facility is unavailable for more than 7 days for any reason, except during acts of nature, CrossFit Kailua may extend your membership, without dues, for the same period the Facility was unavailable.